Privacy Policy

1 Introduction

Welcome to Alfajar Trading Company ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us via WhatsApp for wholesale inquiries.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with any information.

2 Information We Collect

We only collect information that is necessary for processing your wholesale inquiry and fulfilling your business requirements:

• Personal Identification Information: Name, phone number, and business name provided through our WhatsApp quotation form.
• Business Information: City/location, estimated monthly quantity, and product preferences shared during inquiry.
• Communication Data: Messages exchanged via WhatsApp for order coordination and follow-ups.

We do NOT collect: Credit card details, payment information, browsing history, cookies, email addresses, or any data unrelated to wholesale business inquiries.

3 How We Use Your Information

We use the information we collect solely for the following business purposes:

• To respond to your wholesale price inquiries and provide custom quotations.
• To process and fulfill bulk dry fruit orders.
• To communicate order updates, delivery schedules, and stock availability.
• To improve our wholesale services and product offerings based on buyer feedback.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4 WhatsApp Communication & Data Handling

5 Data Security

We implement appropriate technical and organizational measures to protect your information. Since we do not store personal data on web servers, the primary risk surface is eliminated. All business communications occur over WhatsApp's end-to-end encrypted channels.

6 Your Rights

You have the right to:

• Request deletion of your contact information from our business records.
• Opt-out of future business communications at any time.
• Request a copy of the business information we hold about you.

To exercise these rights, simply contact us using the details below.

7 Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.